Truck & Trailer Technicians Earn Master Certification
Two Empire Truck & Trailer Technicians prove to be a step above the competition by being the first members of their team to earn the title of Master Technician by the National Institute for Automotive Service.
Dan Shull and Mark Summerville, two of Empire Truck &Trailer’s exceptional specialists, have earned their Master Medium/Heavy Truck Technician certification from the National Institute for Automotive Service Excellence (ASE) – a first for the TNT team.
“ASE Master Certification is the leading standard in our industry for bumper-to-bumper service,” explains Rocky McKay, Truck Engine Product Support Manager. “It demonstrates a high level of expertise and professionalism that supports our credibility as a world-class service organization.”
Both men successfully completed ASE examinations in six required areas: diesel engines, drive train, brakes, suspension and steering, electrical/electronic systems, and heating, ventilation and air conditioning systems. They also met ASE’s other requirement – two years of hands-on experience in each area – with ease. Both have more than 25 years in the industry and nine years as Empire Truck & Trailer technicians.
ASE is a non-profit organization created in 1972 to improve service and repair quality in the automotive industry. There are 350,000 ASE-certified technicians in the United States, but less than 4 percent of those hold the Master Medium/Heavy Truck Technician certification. All ASE certifications are valid for four years, after which technicians must take updated tests to be recertified.
Empire Truck & Trailer is the on-highway division of Empire Southwest, which is regarded as one of the top industrial distributors in the world. Empire Truck & Trailer specializes in providing sales, service and parts to on-highway customers throughout Arizona and southeastern California.
While this may have been a first for the Empire Truck & Trailer team, it will not be the last. There are currently 22 technicians in the process of earning certification.
“Congratulations to Dan and Mark for achieving this goal,” said McKay, who is sure to be looking forward to the list of Empire Truck & Trailer Master Technicians expanding.